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eStatements, eNotices and Tax Forms

An eDocument is an electronic version of your monthly statement or notices that get posted to your WESTconsin Online account instead of being printed on paper and delivered via the mail.

Benefits of Electronic Documents

  • Secure site access and safe means to distribute sensitive information

  • Convenience of online access to your eStatement, eNotices and tax forms anytime, anywhere

  • Faster retrieval of your monthly statement, selected notices, 90 Day Notes and inserts

  • Reduces household mail and lowers printing and paper costs

  • Option to view 36 months of statements at one time (from time enrolled)

  • Ability to save eDocuments to your computer

  • Environmentally friendly

  • FREE service to our members!

Getting Registered

  1. Begin by logging into your WESTconsin Online account by clicking here. If you do not have an online account, follow the instructions that are provided by clicking here.

  2. Once you are in WESTconsin Online, click on the Additional Services tab, then the eDocuments tab.

  3. At the prompt, provide your email address and accept the user agreement, which acknowledges your decision to receive your account statement, notices, and inserts online rather than on paper.

Note: Once enrolled, you will also begin receiving selected notices, 90 Day Notes, tax forms and other electronic documents electronically. Each membership account that you wish to receive eDocuments will need to be registered separately (i.e.—personal account, joint account, business account). And if you register during one of the last three days of a month, you may still receive a paper statement for just that month with your eStatement beginning the following month.

Retrieving Your eDocuments

At any time, you can access your eDocuments through your WESTconsin Online account.

  1. Once you have logged on, click the Additional Services tab, then the eDocuments tab.

  2. Select the specific statement inserts to view. You can view, save, or print your eDocuments.

  3. You will receive an email notification (typically by the 2nd or 3rd business day of each month) letting you know that your eDocuments are ready to view.

Frequently Asked Questions | User Agreement

Note—Adobe Acrobat Reader Software is required to open eDocuments. This program can be downloaded at no charge from the FAQ link.

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