New Visa Credit Cards | WI Platinum Credit Card

Watch your mailbox for your new card(s)

All WESTconsin Platinum Visa credit cards will be reissued, despite the expiration date, as we make a vendor upgrade later this spring. We will continue to communicate with you via email, so make sure your account information is up to date.

Expect to see your new card(s) come in the mail late-April, early-May. All business cards will be sent to the business mailing address of file, and all consumer cards will be sent to the individual cardholder’s address.

When you receive your new card, keep it somewhere safe as you will need to wait to activate it until Monday, May 19. Your old card will no longer work as of May 19, so it’s important to activate your new card right away.

What's NEW?

Card numbers will be new, so remember to update any automatic and recurring merchant payments!
New vertical card design on front and back! For better security, your card information will be on the back of the card.
An updated rewards program will still give you points on qualifying purchases. How you earn points and what you can redeem them for will remain the same, and your current points balance will roll over! The new portal will still be accessible through WESTconsin Online or the Mobile App. *for consumer cards only
Tap to pay (contactless) will help make checkouts faster. It also is the safest way to pay since the card never touches the payment terminal, making it less vulnerable to skimming and other types of fraud. Don’t want tap to pay? You can turn it off using Card Management through WESTconsin Online or the Mobile App.
Card Management allows you to control exactly how and when your credit card is used. Freeze or unfreeze your card, set spending limits, enable real time alerts, and so much more, right through WESTconsin Online and the Mobile App.
Billing cycles will now end on the 20^th of each month.

Your rate and card limit will be the same. Payments will still be due on the 15^th of each month and your new credit card will still be compatible with Digital Wallet.

New Rewards Program

The new rewards program will be similar to the uChoose Rewards you have now.

You will earn 1 point for every $1 on qualifying purchases that you can then redeem for travel, gift cards, cash back on statement balance, and more!

The last day to redeem uChoose Rewards will be Friday, May 9. But don’t worry, any remaining points will rollover to the new program, and you will still earn points as we make the final upgrade! If you do have points that roll over, it could take 5-10 days to see them in the new portal once the upgrade is made. The new portal will be accessible through WESTconsin Online and the Mobile App.

For consumer cards only

Important Dates to Remember

Late-April, Early-May | Receive your new Visa credit cards in the mail.
May 9 | Last day to view and redeem uChoose Rewards. Though, you will continue to earn points as we make the final upgrade, and any unredeemed points will roll over to the new program! *for consumer cards only
May 15 3 p.m. CST | Last day to access and download previous statements and pay your current credit card bill online.
May 15 | May statements end and include transaction from April 19 – May 15. The statements will be sent in the mail, regardless of eStatement enrollment.
May 17 | Our offices and Service Center will be closed for scheduled system maintenance, and online and mobile banking will be intermittently down. For the inconvenience, we will be open until 6 p.m. on Friday, May 16 and open early at 8 a.m. on Monday, May 19.
May 19 | New cards can be activated and used. Old cards will be shut off.
June 15 | Payment due. Easily pay your bill online, but if mailing, use the new address on your statement. Please note mailed payments will only be processed on business days.
June 20 | New statement generated and delivered the same way you receive your membership account statements. If you would like to receive them digitally, enroll in eStatements on your membership account through WESTconsin Online, Business Connect, or the Mobile App.

Download Your Previous Statements

After the upgrade, you will not have access to previous credit card eStatements. To retain copies for reconciliation, tax purposes, or to simply keep for your records, you will need to download them through the current credit card portal by May 15 at 3 p.m. CST. The credit card portal and old statements will not be accessible to you after this date.

To reduce costs and save on paper, we will not be sending an annual credit card statement, so keeping records of previous statements will be important if needed for end-of-year reporting and tax purposes.

QuickBooks Users: After the upgrade, you will not have access to previous credit card history. You will want to export all 2025 credit card transactional history to import into QuickBooks or other software by May 15 at 3 p.m. CST.

Frequently Asked Questions

View All FAQS

What will happen to the recurring payments to merchants I have set up with my current credit card?

These will be declined starting on Monday, May 19. You will need to update all your automatic/recurring payments to your new credit card.

How do I know which new credit card goes with which account?

Starting Monday, May 19, log in to WESTconsin Online, Business Connect, or the Mobile App and select Card Management to view card details.

What Digital Wallets are supported by Visa?

Apple Pay, Google Pay, and Google Wallet on Fitbit are all supported Digital Wallets by Visa. Samsung Pay and Garmin Pay are not supported at this time.

How does tap to pay work?

Step 1: Look for the Contactless Symbol at Checkout
Step 2: Simply tap the terminal to make your payment
Step 3: Once your payment is complete, you're good to go

Can I turn tap to pay off?

Yes! You can manage this as well as many more settings within Card Management online. Turning off contactless payments would turn off tap to pay, as well as Digital Wallet.