Phone Banking

Give us a ring anytime you need to manage your money with CALL-24.

We're open 24 hours. But we bet you'll only need 2 minutes or so.

Automated phone banking
Works with smartphones and landlines
Quickly handle routine financial matters
Security measures safeguard your funds

There's no waiting on hold. No elevator music. And no need to make an extra trip to a WESTconsin Credit Union office. With Call-24 Phone Banking, you can instantly connect to your accounts from home, your workplace or anywhere else you might be.

  • Transfer funds between accounts
  • Inquire about withdrawals 
  • Find out about checks that have cleared or debit card purchases
  • Verify direct deposits and other deposits
  • Make loan payments

Our Numbers

Please dial these numbers carefully and have your WESTconsin account number, account suffixes and PIN ready:

Menomonie: (715) 232-7300
Elsewhere: (888) 928-2255 (888-WCU-CALL)
Toll-free: (800) 924-0022 and select the options for CALL-24.

Your use of WESTconsin Credit Union's CALL-24 service constitutes an agreement between you and WESTconsin Credit Union, as set forth in this Agreement.

You may make an unlimited number of CALL-24 transactions and/or inquiries per statement period at no charge.

Transfers to a checking account from a savings account by CALL-24 will count toward your limit of six (6) automatic transfers per statement period per suffix under Federal Regulation D.

You can only use CALL-24 with a Personal Identification Number (PIN).

The PIN may be used to perform certain account inquiries and/or transactions from remote locations using a touch-tone service telephone and for such other transactions as may become available.

You are responsible for the safekeeping of the PIN provided by WESTconsin Credit Union and for all transactions by use of CALL-24.

You must notify WESTconsin Credit Union immediately and send written confirmation of any loss or theft of your PIN. If you disclose your PIN to another person, whether it is through intentional, accidental, or negligent action, you are responsible for any such transaction.

You waive all present and future claims against WESTconsin Credit Union and release WESTconsin Credit Union from all responsibility for loss or damage not caused by WESTconsin Credit Union's negligence which you might incur through unauthorized transactions of any kind from your account(s) through the custody and use of your PIN.

If you default in any amounts you owe under this agreement, you agree to pay any and all attorney fees and collections costs incurred by WESTconsin Credit Union to the extent of the law.

WESTconsin Credit Union reserves the right to discontinue access to CALL-24 without notice and will not be liable for failure to honor any CALL-24 transactions.

Amendments to this agreement may be provided, in accordance with applicable laws, without restatement of terms. The use of CALL-24 is subject to such other terms, conditions, and requirements as WESTconsin Credit Union may establish from time to time.

Transactions made through CALL-24 are subject to verification by WESTconsin Credit Union.


WESTconsin Credit Union serves members in Wisconsin and in Minnesota. Find a location near you.

Online banking let's you access accounts 24/7.

Download our handy app to bank from anywhere.
Learn how to protect yourself from fraud and ID theft.
Learn how handling your banking online makes life easier.

Checking design to fit YOU

Checking accounts with tools, perks, online banking and more.